Engine Creative give Elior’s customer service values a clear voice

Corporate training videos are often a difficult beast to tame. With our introduction to the contract caterer’s training programme, we decided the varied perspectives should come from the frontline staff and managers — echoing the core ideas behind the training itself. Through their own words and anecdotes, each contribute ideas as to what makes exceptional customer service.

After a successful launch at training events across the country, the videos are available both online and as part of staff training packages.

We’re so enthusiastic about the use of video for internal communications (IC) that we even wrote about it. If you’d like to talk about how we could help produce video to boost the effectiveness of your IC and training, feel free to give us a call or email us with details.

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